SPICE UP YOUR PRODUCTIVITY

Scalable and Adaptive, AI Ready BPM platform

ERP | CRM | Ticketing

ERP – Enterprise Resource Planning

Our ERP solution seamlessly integrates key business functions like sales, finance and supply chain into one adaptable platform. Tailored to fit your specific processes, our ERP delivers exceptional value, giving you comprehensive oversight of every aspect of your business with a remarkable ROI. It’s like paying for an Audi but driving away with a Porsche.

CRM – Customer Relationship Management

Our CRM solution is built to adapt and evolve with your business needs and your unique customer engagement strategies. It centralizes customer data, tracks interactions, and manages sales pipelines, allowing you to maximize customer satisfaction and loyality. Sales teams will be empowered with the optimal tools to excel and achieve outstanding results.

Ticketing – Requests Management

Our adaptable Ticketing solution helps you organize, prioritize, and resolve both customer and internal support requests effortlessly. Tailored to fit various business processes, it ensures simple and efficient issue management while staying budget-friendly, so you can deliver superior support without breaking the bank. Keep delivering excellence in customer support.

Clients

DPD Romania
RADOX CRM Ticketing
Global Archive Management Ticketing
Romexterra Finance IFN ERP
ASRO ERP

Intelligent Automation

We made sure to increase the speed and quality of the deliverables by making full use of the latest  technologies

Streamline your business processes with cutting-edge automation, enabling greater efficiency, accuracy, and control at every step of the way. This ensures precision in execution, less manual errors and optimised workflows for maximum productivity and consistency.

Real-Time Collaboration

We know that results are dependent of how good we’re able to synchronise, so we embedded this functionality on our platform

Facilitate seamless collaboration through real-time process and data communication between modules and workflows, ensuring instant connectivity for efficient coordination and optimised business outcomes.

Proactive  Support

Our dedicated support is a key differentiator for our BPM platform, providing expert guidance and responsive assistance to ensure seamless integration, optimal performance, and continuous improvement across all workflows.

Experienced Consultants

Benefit from personalised interactions that address your unique requirements, providing strategic insights and solutions.

Enhanced Customer Support

Enjoy peace of mind with our expert proactive and guided support, ensuring assistance and staying ahead of the issues, whenever you need it, day or night.

Efficient Project Management

Experience project execution with our expert project management consultants, making sure that timelines and objectives are successfuly met.

Our Team

Laurentiu Giurescu, Founder and Managing Partner Soft Pepper

Laurentiu Giurescu

Founder & partner

Daniel Chiper

Board member

Bogdan Ciubotaru

Board member

Alexandru Dragomir

Software Consultant

Andrei Nicolescu

SOLUTION ARCHITECT

Adina Niculescu

software developer

Ervin Vancsa

software developer

Bogdan Nutica

software developer

Georgiana Panaete

Software developer

Roxana Otmeteanu

Software developer

Catalin Enescu

Software Consultant

Alexandru Saia

IT manager

Robert Radler

Technology Lead

Eduard Stanescu

IT support

Testimonials

Cristiana Rosu

CEO – Radox

The collaboration with Soft Pepper in implementing software solutions, such as Ticketing, eFactura, and eTransport, has brought a significant boost in organization and efficiency to the management of our projects. We have succeeded in optimizing processes and providing our clients with a faster and better-structured experience.

Beatrice Stoica

CCS Manager – DPD

Since we started using the Soft Pepper Ticketing solution, the efficiency of our Customer Service team has significantly improved. We respond faster and manage customer requests in a much more organized manner, providing them with a consistent and high-quality experience.

Stefan Ecxarcu

CEO – GAM

The collaboration with Soft Pepper has brought us remarkable success in digitizing our business processes. The implemented software solution has significantly improved our ability to manage activities, allowing us to operate more efficiently and focus on innovation. We are thrilled with the results achieved and the positive impact on our team.


    What Are You Waiting For?

    Ready to take the next step? Explore our services and get in touch today.