ERP – Enterprise Resource Planning
Our ERP solution seamlessly integrates key business functions like sales, finance and supply chain into one adaptable platform. Tailored to fit your specific processes, our ERP delivers exceptional value, giving you comprehensive oversight of every aspect of your business with a remarkable ROI. It’s like paying for an Audi but driving away with a Porsche.
CRM – Customer Relationship Management
Our CRM solution is built to adapt and evolve with your business needs and your unique customer engagement strategies. It centralizes customer data, tracks interactions, and manages sales pipelines, allowing you to maximize customer satisfaction and loyality. Sales teams will be empowered with the optimal tools to excel and achieve outstanding results.
Ticketing – Requests Management
Our adaptable Ticketing solution helps you organize, prioritize, and resolve both customer and internal support requests effortlessly. Tailored to fit various business processes, it ensures simple and efficient issue management while staying budget-friendly, so you can deliver superior support without breaking the bank. Keep delivering excellence in customer support.
Clients
Intelligent Automation
We made sure to increase the speed and quality of the deliverables by making full use of the latest technologies
Streamline your business processes with cutting-edge automation, enabling greater efficiency, accuracy, and control at every step of the way. This ensures precision in execution, less manual errors and optimised workflows for maximum productivity and consistency.
Real-Time Collaboration
We know that results are dependent of how good we’re able to synchronise, so we embedded this functionality on our platform
Facilitate seamless collaboration through real-time process and data communication between modules and workflows, ensuring instant connectivity for efficient coordination and optimised business outcomes.
Proactive Support
Our dedicated support is a key differentiator for our BPM platform, providing expert guidance and responsive assistance to ensure seamless integration, optimal performance, and continuous improvement across all workflows.
Experienced Consultants
Benefit from personalised interactions that address your unique requirements, providing strategic insights and solutions.
Enhanced Customer Support
Enjoy peace of mind with our expert proactive and guided support, ensuring assistance and staying ahead of the issues, whenever you need it, day or night.
Efficient Project Management
Experience project execution with our expert project management consultants, making sure that timelines and objectives are successfuly met.
Our Team
Laurentiu Giurescu
Founder & partner
Daniel Chiper
Board member
Bogdan Ciubotaru
Board member
Alexandru Dragomir
Software Consultant
Andrei Nicolescu
SOLUTION ARCHITECT
Adina Niculescu
software developer
Ervin Vancsa
software developer
Bogdan Nutica
software developer
Georgiana Panaete
Software developer
Roxana Otmeteanu
Software developer
Catalin Enescu
Software Consultant
Alexandru Saia
IT manager
Robert Radler
Technology Lead
Eduard Stanescu
IT support
Testimonials
Cristiana Rosu
CEO – Radox
The collaboration with Soft Pepper in implementing software solutions, such as Ticketing, eFactura, and eTransport, has brought a significant boost in organization and efficiency to the management of our projects. We have succeeded in optimizing processes and providing our clients with a faster and better-structured experience.
Beatrice Stoica
CCS Manager – DPD
Since we started using the Soft Pepper Ticketing solution, the efficiency of our Customer Service team has significantly improved. We respond faster and manage customer requests in a much more organized manner, providing them with a consistent and high-quality experience.
Stefan Ecxarcu
CEO – GAM
The collaboration with Soft Pepper has brought us remarkable success in digitizing our business processes. The implemented software solution has significantly improved our ability to manage activities, allowing us to operate more efficiently and focus on innovation. We are thrilled with the results achieved and the positive impact on our team.
contact information
What Are You Waiting For?
Ready to take the next step? Explore our services and get in touch today.